Taskrabbit Customer Support Contact Form

If you need to contact Taskrabbit Customer Support, please fill out one of the following request forms, depending on the reason for your contact. 

These forms will be routed to the appropriate specialty teams for Support.  Incorrect forms being submitted may result in a delay in response from the Taskrabbit Customer Support Team. 

• Co-Worker Questions/Issues | Non-Urgent
  • This form is to be used for any questions or issues specific to the Customer and Tasker relationship, or the work that was preformed. 
  • 48hr Response Time 
• Customer Claims | Non-Urgent Issues 
  • This form should be used for any claims related to property damage, injury, or theft.  
  • All damages to IKEA products or good will be handled directly by IKEA
  • 24hr Response Time 
• Danger, Crisis and Emergency Escalations | Urgent Issues 
  • This form is to be used for urgent issues only. 
  • Examples include: Any contacts where the User might be in physical or psychological harm (i.e: Tasker and Client got into a fight), or any substantial or urgent damages to the Client's property (i.e: client house is flooded due to Tasker error)
  • 12hr Response Time